Privacy Policy

Last Updated: 29/08/25

At Hayley Joan (“we,” “us,” or “our”), we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website www.hayleyjoan.co.nz (the “Site”) and engage with our services, content, and offerings.

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect various types of information to provide and improve our services:

Personal Information:
When you visit or interact with the Site, we may ask you to provide personal information such as:

  • Name

  • Email address

  • Phone number

  • Payment information (if purchasing services or products)

  • Health or wellness preferences (only if voluntarily provided)

Usage Data:
We automatically collect information about how you interact with the Site. This includes:

  • IP address

  • Browser type and version

  • Pages visited on the Site

  • Time spent on those pages

  • Device information

  • Location (if enabled)

Cookies and Tracking Technologies:
We use cookies, web beacons, and other tracking technologies to enhance your experience and collect usage data. Cookies help us remember your preferences and personalize your experience. You can control cookies through your browser settings, but disabling them may affect your ability to use some features of the Site.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide, maintain, and improve our services

  • To communicate with you, including responding to inquiries, sending newsletters, and providing updates

  • To process payments for products or services you purchase

  • To personalize content, services, and marketing efforts

  • To analyse usage trends and improve the functionality of the Site

  • To comply with legal obligations and resolve disputes

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • With service providers: We may share your information with trusted third-party service providers who assist with business operations (e.g., payment processors, email marketing services, hosting providers). These parties are obligated to use your information only to provide services on our behalf and are prohibited from using it for other purposes.

  • For legal compliance: We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations, protect our rights, investigate fraud, or prevent harm to others.

4. Data Security

We take the security of your personal information seriously and implement industry-standard measures to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access and update: You can access, correct, or update your personal information at any time through your account settings (if applicable).

  • Opt-out of marketing communications: You can unsubscribe from our email newsletters or marketing communications by following the “unsubscribe” link at the bottom of the email or by contacting us directly.

  • Delete your data: You can request that we delete your personal information, subject to certain exceptions (e.g., for legal obligations or to resolve disputes).

6. Third-Party Links

The Site may contain links to third-party websites or services that are not operated by us. We have no control over, and are not responsible for, the content, privacy policies, or practices of third-party sites. We encourage you to review the privacy policy of any third-party site you visit.

7. Children’s Privacy

The Site is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information.

8. International Transfers

If you are accessing the Site from outside of Aotearoa, New Zealand, please note that your information may be transferred to, stored, and processed in other countries where our servers or service providers are located. By using the Site, you consent to the transfer of your information as described in this Privacy Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be reflected at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: contacthayleyjoan@gmail.com

Effective Date: 29/08/25